If you have any question or need help with your account, you may contact us to assist you.
Monday to Friday,
10am - 7pm EST;
We want you to be completely satisfied with your purchase, but if something isn’t right, let us know and we will refund your purchase price. You may return unworn, unwashed, undamaged or defective merchandise, with original tags intact, with your original packing slip within thirty (30) days of original purchase date, and we will refund your full purchase price, less the cost of return shipping and handling. Exchanges will be processed as a refund followed by a new order. Refunds will be made in the form of a credit to the payment method used for the purchase. If you are returning a gift, the purchaser will receive a refund on the original form of payment. Final sale items may not be returned or exchanged.
If you have the original invoice/packing slip that came with your item, fill out the bottom portion.
Affix the enclosed pre-paid return label to your package, and take it to your nearest UPS drop-off location.
Send the product and return form to:
Attn: Returns Processing
4638 E. Shelby Drive
Memphis, TN 38118
The cost of return shipping ($6.95) will be deducted from your refund.
If you prefer, you may ship the return to the above address using the carrier of your choice.